All we need is a little cooperation:
Please follow these steps to unsure the best possible outcome:
1. Inform us as soon as you’re aware of any situation that affects your trip.
2. Respond to all our offers within 24 hours.
3. Don’t make any flight changes without our approval.
4. If we agree that you should buy a flight which is not available online, we must receive your email with proof of payment within 14 days.
Unfortunately, if you do not follow these instructions, your Guarantee may be voided.